Hosting and Operation

We provide everything you need in the way of hosting and operation. Our solution covers from application implementation, support and system monitoring 24/7 to escalation management. We also offer complete E-Commerce system hosting.

 

Our services

  • Request Management
  • Enhanced Service (troubleshooting offered round the clock)
  • Monitoring Service (continuous, for all vital processes)
  • Hardware and OS Maintenance Service (of all system components)
  • Hosting
 

We offer quality system maintenance that means top-level security and trouble-free operation.  We ensure your hard- and software is always current and meets system requirements.

 

Reliable performance via

  • an analysis of the current state of your system
  • concepts to optimize the administration and monitoring of your system
  • inspection, assessment of implemented applications and services in realtime
  • operation reliability and prompt problem resolution
  • detailed reports of the operating status of your system
 

Service Centre

  • Monday to Thursday from 9 am to 5 pm and Fridays from 9 am to 1 pm
  • Service request management, logging, prioritizing, tracking and escalation
 

Our administration comprises

  • Data bases: MySQL, Oracle, IBM DB2, Microsoft SQL and Sybase
  • Servers: Apache, Oracle IAS, IBM WebSphere, BEA WebLogic, JBoss and Tomcat
 

Contact person

Andreas Schwend
Managing Partner

Phone: +49 711 60 17 47-0

E-Mail: info@dmc.de

 

Reference E-Commerce

dmc revamps s.Oliver shop window pages at www.soliver.de and is also promoting the relaunch with an effective newsletter campaign that advertises the eShop’s new features.